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Wednesday, March 29, 2023

Something went wrong on Office 365 Mailbox

Outlook –

Something went wrong – Outlook couldn’t set up your account. Please try again. if the problem continues. contact our email administrator

 

Error –

  • Description: ┬áSomething went wrong Something went wrong and we couldn’t complete your request. cId: 175C246E2FFA4A739C309FD3B5C71CF2 app: Mail st: 500 reqid: null wsver: null efe: DXXP273CA0024, DXXP273CA0024, DXXP273CA0024 ebe: VI1PR04MB6064 et: ServerError esrc: StartupData err: Microsoft.Exchange.Data.Storage.MailboxInfoStaleException estack: Microsoft.Exchange.Data.Storage.DatabaseNotFoundException ts: 2020-11-27 08:04:04Z

Solution –

The issue turned out to be the same as below the user-created an identical live account by mistake.
I have the detailed steps in the below article on how a user can rename the live account they created by mistake causing this issue.

Someone has already setup Teams for your Organization

There could be other reasons for this error –

  • Office 365 Outage

 

Satheshwaran Manoharan
Satheshwaran Manoharanhttps://www.azure365pro.com
Award-winning Technology Leader with a wealth of experience running large teams and diversified industry exposure in cloud computing. From shipping lines to rolling stocks.In-depth expertise in driving cloud adoption strategies and modernizing systems to cloud native. Specialized in Microsoft Cloud, DevOps, and Microsoft 365 Stack and conducted numerous successful projects worldwide. Also, Acting as a Technical Advisor for various start-ups.

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