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Tuesday, October 15, 2024

Someone has already setup Teams for your Organization

Someone has already setup Teams for your Organization it happens where user is using the same Company email in Outlook.com/live.com.Some users sign up to Outlook.com with Company email which they do it my mistake or in other cases user had a MSDN License where they had to use the company email to use Outlook.com (Personal Account) to retrieve visual studio licenses.(As they never had Azure AD Auth on that time). It also doesn’t allow the user to sign in sometimes intermittently. if you use Web App Teams http://teams.microsoft.com/  it will work without any issues.As the initial prompt is visible to choose between a work and personal account. It happens only on the windows thick client.

Lets see how to get into Outlook.com/live.com using Company email and remove it . So that work account start functioning Properly using azure AD Authentication.

Current Architecture – Azure AD Connect Synchronizes the Active Directory and Hybrid is in Place with Office 365.

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Lets see how to gett inside the live account and rename the sign in email in Outlook.com. So that company account starts working.

Choose “Sign in”

https://outlook.live.com/owa/

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even though you know this user must not be using this page.

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Choose Forgot Password

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Get the code

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Enter the code

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Reset your Password

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Your Password is Changed

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Choose “My Profile”

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Choose “Manage how you sign in to Microsoft”

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Enter code again

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Now add an additional email – So that we can remove the company email from outlook.com

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Added an Outlook Address.

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Make Primary

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Now remove the Company Email

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Now remove the company domain/alias from Outlook.com/live.com

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Now your Company Email is Removed from Outlook.com

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Now leave it for 20 minutes – Sign in to Teams. You are into your Company Account now without any issues.

Satheshwaran Manoharan
Satheshwaran Manoharanhttps://www.azure365pro.com
Award-winning Technology Leader with a wealth of experience running large teams and diversified industry exposure in cloud computing. From shipping lines to rolling stocks.In-depth expertise in driving cloud adoption strategies and modernizing systems to cloud native. Specialized in Microsoft Cloud, DevOps, and Microsoft 365 Stack and conducted numerous successful projects worldwide. Also, Acting as a Technical Advisor for various start-ups.

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28 COMMENTS

  1. What happens if the email that im trying to remove is a student email? Will my lecturers be able to reach me with this new email just by looking up my old one or

  2. I have a 3 step process that actually works :).

    Step 1, open teams, select “use a different email”
    Step 2, when you put in your email address, use a fake/random address but with the correct domain.. “EG thisisntreal@mycompany.com“. This will redirect you to your companies STS login page.
    Step 3, enter your real email address and password.

    The reason why this works is when you put in your real email at the start it gets confused between personal and work accounts. By putting a false email with the correct domain it redirects you to your companies STS login page (bypassing you “personal account”) allowing you to use your work email address.

    Cheers,

  3. Microsoft Teams –
    Already signed up?
    Check your email for a link to start using Microsoft Teams.
    How to resend/ re-receive the link so that the process can be completed.
    I am the admin and I did not receive the email.

    I could not find any mechanism as an admin to resend the email with the link expected by Teams.

  4. This is a blatant joke… I mean, how hard can it be for a multi-million company to get this right? I can’t get my kid to participate in online lessons in these difficult Covid times because Teams doesn’t know what login means. I’m no computer scientist, but I’m not computer illiterate either, and I just can’t get it right, whatever I do! Logging in – this should be a one-click process! We are sad, angry, helpless and disappointed.

  5. Late to this party but I was able to login using the method discussed here.
    After setting up an alias and making it primary; I was able to login with the alias email. But I didn’t want to sign-in with the alias.
    I then went back and set the original email as primary.
    This let me login with the original email in Teams instead of the alias email.

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