29.5 C
Dubai
Sunday, October 2, 2022
spot_img

Some Mails Getting Converted to Chinese Characters

Some Emails in Outlook 2016 will Convert to Chinese Characters after reading some after archiving using enterprise vault. We had this issue on a specific set of emails and not all all emails or all domains. Then we found that the issue with the specific exclaimer signature which was imported from a different instance which is a lower version of it. We deleted the exclaimer signature and recreated from scratch and issue never re appeared after that.

if your email is stamped or altered with any signature software . Try to remove it and see if issue appears to happen or not.

image

image

Satheshwaran Manoharan
Satheshwaran Manoharanhttps://www.azure365pro.com
Specialized in Microsoft Azure - Office 365 / Microsoft Exchange; conducted numerous projects worldwide in designing, supporting, and implementing messaging and virtualization infrastructure for medium-sized and large enterprises. Further, I am a Cloud Architect and Technical Advisor for various start-ups.

Related Articles

3 COMMENTS

  1. Hi. I too am having the problem in Outlook. When I save an email in English it for some totally inexplicable reason is converting to Chinese! Why? I’m sorry but your explanation above is, for me, incomprehensible. What is an “enterprise vault”? What on earth does “the specific exclaimer signature which was imported from a different instance which is a lower version of it” mean? Can you explain to a non computer tech head how to “if your email is stamped or altered with any signature software . Try to remove it and see if issue appears to happen or not”. Thanks. Bill.

LEAVE A REPLY

Please enter your comment!
Please enter your name here