Remote Desktop Services (RDS) Client iOS app – 8.1.6 – Error 0x03000008


Login to Gateway Servers to find the events –


You can see the resource authorization policy is not meeting the requirements.

Refer below event –

Log Name:      Microsoft-Windows-TerminalServices-Gateway/Operational
Source:        Microsoft-Windows-TerminalServices-Gateway
Date:          2/22/2015 12:42:30 PM
Event ID:      301
Task Category: (5)
Level:         Error
Keywords:      Audit Failure,(16777216)
User:          NETWORK SERVICE

The user “careexchange\Sathesh”, on client computer “”, did not meet resource authorization policy requirements and was therefore not authorized to resource “”. The following error occurred: “23002”.


Solution –

Login to Gateway Server –> Manage Local Computer Groups


Click on Properties –


Add the Connection broker servers IP address manually, Even though if you see the host name added already , Please add the IP address as well . look like a bug.

It should solve the connection error issue.


About Satheshwaran Manoharan

Satheshwaran Manoharan is an Microsoft Office Server and Services MVP , Publisher of Specialized in Office365 / Microsoft Exchange / Virtualization , Sathesh is an Messaging Expert supporting/Designing/Deploying many medium size businesses to large enterprises when it comes to Corporate messaging and Virtualization Infrastructure

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One comment

  1. i only have a trouble with ios(iphone and ipad).
    my version is 8.1.11
    in macbook, notebook, linux, works very good, but in ipad, show the message Error 0x03000008
    and don´t log in event viewer

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