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Tuesday, April 23, 2024

Remote Desktop Services (RDS) Client iOS app – 8.1.6 – Error 0x03000008


Login to Gateway Servers to find the events –


You can see the resource authorization policy is not meeting the requirements.

Refer below event –

Log Name:      Microsoft-Windows-TerminalServices-Gateway/Operational
Source:        Microsoft-Windows-TerminalServices-Gateway
Date:          2/22/2015 12:42:30 PM
Event ID:      301
Task Category: (5)
Level:         Error
Keywords:      Audit Failure,(16777216)
User:          NETWORK SERVICE
Computer:      gateway.careexchange.in

The user “careexchange\Sathesh”, on client computer “”, did not meet resource authorization policy requirements and was therefore not authorized to resource “”. The following error occurred: “23002”.


Solution –

Login to Gateway Server –> Manage Local Computer Groups


Click on Properties –


Add the Connection broker servers IP address manually, Even though if you see the host name added already , Please add the IP address as well . look like a bug.

It should solve the connection error issue.


Satheshwaran Manoharan
Satheshwaran Manoharanhttps://www.azure365pro.com
Award-winning Technology Leader with a wealth of experience running large teams and diversified industry exposure in cloud computing. From shipping lines to rolling stocks.In-depth expertise in driving cloud adoption strategies and modernizing systems to cloud native. Specialized in Microsoft Cloud, DevOps, and Microsoft 365 Stack and conducted numerous successful projects worldwide. Also, Acting as a Technical Advisor for various start-ups.

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  1. i only have a trouble with ios(iphone and ipad).
    my version is 8.1.11
    in macbook, notebook, linux, works very good, but in ipad, show the message Error 0x03000008
    and don´t log in event viewer


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