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Wednesday, December 7, 2022

Only Android Phones getting Cert Error from Load Balancer

Bypassing load balancer seems to be no error. and iOS devices and Outlook seems to connect without any issues.

digicert never had any such issue.

Error : There’s a missing intermediate certificate in the certificate chain.

 

image

Logged into the device to check for root certificate to make sure.

Clicked on Settings

Security and location

Encryption and Credentials

and Trusted Credentials.

 

Got the intermediate Certificate  from the vendor site.

https://globalsign.ssllabs.com/

and placed in KEMP Load balancer in my case.

image

and now Android devices connected without any issues.

Satheshwaran Manoharan
Satheshwaran Manoharanhttps://www.azure365pro.com
Specialized in Microsoft Azure - Office 365 / Microsoft Exchange; conducted numerous projects worldwide in designing, supporting, and implementing messaging and virtualization infrastructure for medium-sized and large enterprises. Further, I am a Cloud Architect and Technical Advisor for various start-ups.

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