Wednesday , October 16 2019

Only Android Phones getting Cert Error from Load Balancer

Bypassing load balancer seems to be no error. and iOS devices and Outlook seems to connect without any issues.

digicert never had any such issue.

Error : There’s a missing intermediate certificate in the certificate chain.

 

image

Logged into the device to check for root certificate to make sure.

Clicked on Settings

Security and location

Encryption and Credentials

and Trusted Credentials.

 

Got the intermediate Certificate  from the vendor site.

https://globalsign.ssllabs.com/

and placed in KEMP Load balancer in my case.

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and now Android devices connected without any issues.

About Satheshwaran Manoharan

Satheshwaran Manoharan is an Microsoft Office Server and Services MVP , Publisher of Azure365pro.com. Specialized in Office365 / Microsoft Exchange / Virtualization , Sathesh is an Messaging Expert supporting/Designing/Deploying many medium size businesses to large enterprises when it comes to Corporate messaging and Virtualization Infrastructure

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