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Monday, July 22, 2024

Only Android Phones getting Cert Error from Load Balancer

Bypassing load balancer seems to be no error. and iOS devices and Outlook seems to connect without any issues.

digicert never had any such issue.

Error : There’s a missing intermediate certificate in the certificate chain.



Logged into the device to check for root certificate to make sure.

Clicked on Settings

Security and location

Encryption and Credentials

and Trusted Credentials.


Got the intermediate Certificate  from the vendor site.


and placed in KEMP Load balancer in my case.


and now Android devices connected without any issues.

Satheshwaran Manoharan
Satheshwaran Manoharanhttps://www.azure365pro.com
Award-winning Technology Leader with a wealth of experience running large teams and diversified industry exposure in cloud computing. From shipping lines to rolling stocks.In-depth expertise in driving cloud adoption strategies and modernizing systems to cloud native. Specialized in Microsoft Cloud, DevOps, and Microsoft 365 Stack and conducted numerous successful projects worldwide. Also, Acting as a Technical Advisor for various start-ups.

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