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Exchange ActiveSync returned an HTTP 500 response (Internal Server Error).

Logged into https://testconnectivity.microsoft.com/

  • Exchange ActiveSync Autodiscover Works
  • Exchange ActiveSync Fails with

ERROR : Exchange ActiveSync returned an HTTP 500 response (Internal Server Error).

HTTP Response Headers:

request-id: 77d59597-44f7-4ed1-af30-464d3fb6991b

X-CalculatedBETarget: exch01.careexchange.in

MS-Server-ActiveSync: 15.0

X-MS-RP: 2.0,2.1,2.5,12.0,12.1,14.0,14.1

MS-ASProtocolVersions: 2.0,2.1,2.5,12.0,12.1,14.0,14.1

MS-ASProtocolCommands: Sync,SendMail,SmartForward,SmartReply,GetAttachment, GetHierarchy,CreateCollection,DeleteCollection,

MoveCollection,FolderSync,FolderCreate,FolderDelete, FolderUpdate,MoveItems,GetItemEstimate,

MeetingResponse,Search,Settings,Ping,ItemOperations, Provision,ResolveRecipients,ValidateCert

X-MS-BackOffDuration: L/-470

X-MS-Diagnostics: &Log=PrxFrom:fe80%3a%3a4548%3a7b1c% 3a2229%3ae899%2512_V120_HH:mail.careexchange.in_

SmtpAdrs:mathew.%40ng-solutions.ch_NMS1_Ssnf:T_St:F_Sk0_Srv: 16a0c0d0s0e0r0A0sd_Ers1_Cpo15124_Fet20015_

ExStk:H4sIAAAAAAAEAO1WzW7bRhC%2bB %2bg7zFEBKEKymx6MwAAtSq

7QSjJEJQZyUVbLkbT1cpfdXdqin6fP0FN

ufrHOiiIlN44dOwjQFuWFu8Od2e% 2bbP85IcKOtXrqwv%2bFrplYYRsIkpeL1%

X-DiagInfo: EXCH01

X-BEServer: EXCH01

Cache-Control: private

Content-Type: text/html; charset=utf-8

Set-Cookie: ClientId=9O0RXPEHO0SOADNYMKFGA; expires=Sun, 21-Aug-2016 05:28:41 GMT; path=/; HttpOnly,

X-BackEndCookie=S-1-5-21-3284623841- 172833404-3726105506-1144= u56Lnp2ejJqByMnIzM7InczSxprOyNLLypnO0

seemprSzsbPzZ2bysqazZ3IgYHNz87K0s /G0s3Oq8/Kxc3Gxc/N; expires=Mon, 21-Sep-2015 05:29:02 GMT; path

=/Microsoft-Server-ActiveSync; secure; HttpOnly

Server: Microsoft-IIS/8.5

X-AspNet-Version: 4.0.30319

X-Powered-By: ASP.NET

X-FEServer: EXCH01

Date: Sat, 22 Aug 2015 05:29:01 GMT

Content-Length: 6312

Elapsed Time: 20826 ms.

RESOLUTION –

Open Active Directory users and Computers – View – Advanced features has to be checked.

image

User Properties –

image

Security TAB – Click on Advanced

image

Click on Enable Inheritance –

Inheritance is something where the above groups permissions which will be stopped applying to the end user object.

Enabling inheritance is approving/allowing the groups/objects above the user object

image

Choose yes.

image

Now Active Sync should be working —

image
Satheshwaran Manoharan
Satheshwaran Manoharanhttps://www.azure365pro.com
Specialized in Microsoft Azure - Office 365 / Microsoft Exchange; conducted numerous projects worldwide in designing, supporting, and implementing messaging and virtualization infrastructure for medium-sized and large enterprises. Further, I am a Cloud Architect and Technical Advisor for various start-ups.

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