Monday , January 25 2021

Exchange 2013 vs POP System/Google Apps for Work receiving mail in plain text

When Exchange 2010 or Exchange 2013, Coexist between a old pop system or Google apps , You can see the messages sent to those systems from Exchange 2010 or Exchange 2013 servers will receive the email in plain text.

Note : This happens when those external recipients are added as mail contacts in our Exchange Global Address list.

Coz by detault Mail Contacts uses MapiRichTextFormat which old POP system or Google Apps work email cannot understand.

Below parameter by default –

UseMapiRichTextFormat  : Always


To overcome this issue – Set the parameter to Never so that it doesn’t use the MapiRichTextFormat

UseMapiRichTextFormat  : Never

To set for all Mail Contacts –

Get-MailContact -ResultSize Unlimited | Where-Object {$_.primarysmtpaddress -like “*”} | Set-MailContact -UseMapiRichTextFormat Never

Now you can receive those emails in a common format from Exchange 2010/2013 servers.

About Satheshwaran Manoharan

Satheshwaran Manoharan is an Microsoft Office Server and Services MVP , Publisher of Specialized in Office365 / Microsoft Exchange / Virtualization , Sathesh is an Messaging Expert supporting/Designing/Deploying many medium size businesses to large enterprises when it comes to Corporate messaging and Virtualization Infrastructure

Check Also

Export all distribution Group and all members in Exchange and Office 365

In some situations, we have to Export all the Distribution group/Unified Groups and all the …

One comment

  1. Hi, I log on to your new stuff just like any week.
    Your writing style is awesome, keep it up!

Leave a Reply

Your email address will not be published.