Monday , May 20 2019

Outlook Autodiscover methods with Exchange 2013

What is Autodiscover ?

Autodiscover is a feature of Exchange Server . Outlook 2007/2010/2013 and Active sync mobile clients use this methodology to configure their clients with just email address and password. Where Autodiscover helps in retrieving all the server information and URLs information automatically.

Understanding Outlook Autodiscover is more important where you can have your Outlook configured in seconds, you should have control over your autodiscover methods used in your environment.

Outlook has a pre-defined set of methods to go in order , So if you are using like 4th option in your autodiscover order , Outlook will try the first 3 methods in order to reach the fourth method. If you want to have your Outlook to configure quickly or to restrict your outlook to redirect to a wrong server. 

  • SCP lookup – >>Specifying AutodiscoverServiceInternalUri in Exchange 2013
  • HTTPS root domain query – Pointing the root domain to Exchange 2013 Server –>>
  • HTTPS Autodiscover domain query – Pointing to Exchange 2013 Server –>>
  • HTTP redirect method –>> How to Create Autodiscoverredirect record for Multi Tenant Scenario in Exchange 2013
  • SRV record query  ->> How to Create Autodiscover (SRV) record for Multi Tenant Scenario in Exchange 2013
  • Local XML file
  • cached URL in the Outlook profile (Outlook 2013)
  • You can disable autodiscover methods through registry entries or through group policies

    Disabling via GroupPolicy –

    Administrative Templates–>>Microsoft Outlook 2013–>>Account Settings–>>Exchange–>>Disable AutoDiscover.


    Refer below link for deploying and Configuring administrative templates.

    Deploy Office 2013 Sp1 via Group Policy to all domain joined machines

    Disabling via registry – HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\AutoDiscover

    Note –

    Value 1 — DISABLE

    Value 0 — ENABLE

    Below screenshot disables HTTP Redirect and HTTPS Autodiscover Domain


    Autodiscover redirect servers saved in below location –



    About Satheshwaran Manoharan

    Satheshwaran Manoharan is an Microsoft Exchange Server MVP , Publisher of
    Supporting/Deploying/Designing Microsoft Exchange for some years.
    Extensive experience on Microsoft Technologies.

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    1. Hi,
      Whenever out E3 Client/Outlook 2013 tries to connect to 0365 server it gets disconnected temporarily ..reason being as there are many hits that are being sent from the client so it is been considered as threat & there by Clients Network are getting disconnected. This issue has started since last 1 week only.

      It works fine with outlook 2010,

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