Tuesday , December 18 2018

Connect Outlook to Office 365 Display not Updating

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When you Setup Outlook for Office 365 . The Account  Displays wrong SMTP Address. Which was updated to a new one.Even After changing the Primary SMTP From Active Directory is doesn’t update it here.As Outlook was licensed for this old smtp address .

Solution –

Login to Office 365 Portal. Remove the License assigned to the user. Wait for a minute. Assign back the license.

Then you should see the current Primary SMTP address for the account.

About Satheshwaran Manoharan

Satheshwaran Manoharan is an Microsoft Exchange Server MVP , Publisher of CareExchange.in
Supporting/Deploying/Designing Microsoft Exchange for some years.
Extensive experience on Microsoft Technologies.

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One comment

  1. Please share precautionary steps once should take while decommission onpremise exchange after migration to office 365

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